Quality at Zifo
The mantra of "do the right thing" and endeavouring to do this is part of our daily work practices. This means we live and breathe quality, encouraging risk-based thinking, support innovation and continual improvement and make it part of the company fabric. With a QMS and ISMS designed to support our business and backed by ISO 27001 & ISO 9001 accreditation, Zifo is well placed to meet the quality and regulatory requirements of your business.
Our Commitment to Quality
Robust and mature QMS and ISMS
Compliant internal E-signature platform
Statement of Applicability ready to go
Flexibility - we can use customer QMS or Zifo QMS
Centralised project risk management & dashboarding
Centralised project risk management & dashboarding
Centralised project risk management & dashboarding
Our Business is Our People
Zifo people are naturally curious and keen to make a difference in the world by helping to advance scientific discovery. We work hard to keep our people engaged, stretched and inspired, which is why we have one of the highest retention rates in our industry.
Together we can make a real difference
Our Capabilities
Our team of experts includes domain experts, service professionals, project managers, software developers, and cloud data architects to ensure the success of your lab data automation project. While our list of out-of-the-box instrument connectors is ever-growing, our team has the capacity and skills to build those needed for your specific project.
Our People
Project support during implementation
Global
Training of administrators and lab staff on how to use the LabX-Empower-Integration
Ecosystem
Support for creating the Master Sample Set Methods
Partnerships
Ongoing support for LabX-Empower-Integration
Integrated Management System Policy
Zifo is fully committed to being the leading provider of Scientific Informatics Services across the entire spectrum of research, development and manufacturing.
We shall:
Maintain a people first culture that supports collaboration, growth and drives excellence.
Continuously strive to exceed customers' expectations on improving quality and timelines while ensuring confidentiality, integrity and availability.
Deliver great value by demonstrating curiosity for knowledge and blending technology skills, scientific knowledge and regulatory expertise, acting as consultants to our customers.
Communicate and satisfy applicable quality, information security and compliance requirements related to our company, people, customers, business partners and relevant interested parties.
Integrate Environmental, Social and Governance (ESG) expectations into our operations by promoting environmental sustainability, human‑rights protection, responsible procurement and ethical business conduct.
Adopt and govern responsible use of Artificial Intelligence (AI) technologies towards service excellence through robust data protection measures, continual risk management, adequate data governance and oversight with effective trainings and awareness to people.
We shall achieve this by adopting a strong quality, information security and regulatory culture across Zifo family, encouraging risk-based thinking, innovation and continual improvement.
Raj Prakash, G
Chief Executive Officer